Wordsworth House Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds78
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities
- Last inspected2022-05-04
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2022-05-04
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the April 2022 inspection. This domain covers care planning, training, healthcare access, nutrition, and how well the home translates knowledge into practice for each individual. Dementia is a declared specialism, which implies a baseline of dementia-specific training. The published summary does not include detail about care plan content, GP visit frequency, medication review arrangements, or how the home supports people with learning disabilities alongside those with dementia. No quotes from staff, residents, or relatives about care planning or healthcare are included.Is this home caring?
The Caring domain was rated Good at the April 2022 inspection. Inspectors were satisfied with staff warmth, dignity, and respect in practice. The published summary does not include direct observations of staff interactions, quotes from residents or relatives about how they are treated, or examples of how the home supports individual preferences and independence. No description of how staff communicate with people who have dementia or limited verbal communication is included.Is the home responsive?
The Responsive domain was rated Good at the April 2022 inspection. This domain covers whether the home meets individual needs, provides meaningful activities, respects personal preferences, and plans appropriately for end of life. The home supports people with dementia and learning disabilities, which requires genuinely individualised approaches rather than generic programming. The published summary contains no detail about the activities programme, how activities are tailored for people who cannot join groups, or how end-of-life preferences are recorded and honoured.Is the home well-led?
The Well-led domain was rated Good at the April 2022 inspection, again representing an improvement from the previous Requires Improvement rating. Named leadership is publicly confirmed: a registered manager and a nominated individual from the operator, Akari Care Limited, are in post. The improvement across all five domains between inspections suggests that governance, quality monitoring, and accountability systems were strengthened under the current leadership. The published text does not include information about manager tenure, staff culture, how staff can raise concerns, or how the home engages with families on a regular basis.
Source: CQC inspection report →
What the evidence base says
The home supports adults both under and over 65, with particular experience in dementia and learning disability care. They also provide end-of-life support. The home accepts residents with dementia as part of their care provision. Families considering dementia care should ask detailed questions about the home's current approach and safeguarding procedures. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Wordsworth House has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. The published report contains limited specific detail on day-to-day experience, so several scores reflect the positive overall rating rather than granular observed evidence.
Homes in North East typically score 68–82.Worth a visit
Wordsworth House on Clayton Road in Newcastle upon Tyne was inspected on 7 April 2022 and rated Good overall, with Good ratings in all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from a previous rating of Requires Improvement. The home is registered to provide nursing care and supports people with dementia, learning disabilities, and other needs across 78 beds. Named leadership is in place under a registered manager and a nominated individual from the operator, Akari Care Limited. The main limitation of this report is that the published inspection text is brief and contains very little specific observed detail about daily life at Wordsworth House. Scores across the board reflect a genuine Good rating, but much of what matters most to families, including how staff interact with your parent on a quiet Tuesday afternoon, what the food is like, how the home communicates with you when something changes, and who is on duty at 2am, is simply not covered in the available findings. On a visit, ask to see last week's actual staffing rota (not the template), ask how many permanent staff versus agency staff worked on the dementia unit in the past month, and spend time in a communal area to observe how staff speak to and move alongside the people who live there.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Wordsworth House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Wordsworth House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Mixed reports suggest careful consideration needed for Newcastle care
Wordsworth House – Your Trusted nursing home
Wordsworth House in Newcastle upon Tyne provides care for adults of all ages, including those with dementia and learning disabilities. Recent feedback presents a complex picture that families should explore thoroughly. While some residents have experienced compassionate individual care, other accounts raise concerns that warrant careful investigation.
Who they care for
The home supports adults both under and over 65, with particular experience in dementia and learning disability care. They also provide end-of-life support.
The home accepts residents with dementia as part of their care provision. Families considering dementia care should ask detailed questions about the home's current approach and safeguarding procedures.
“Given the mixed nature of recent feedback, visiting and asking specific questions about care practices would be particularly important here.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Wordsworth House has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. The published report contains limited specific detail on day-to-day experience, so several scores reflect the positive overall rating rather than granular observed evidence.
Homes in North East typically score 68–82.Worth a visit
Wordsworth House on Clayton Road in Newcastle upon Tyne was inspected on 7 April 2022 and rated Good overall, with Good ratings in all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from a previous rating of Requires Improvement. The home is registered to provide nursing care and supports people with dementia, learning disabilities, and other needs across 78 beds. Named leadership is in place under a registered manager and a nominated individual from the operator, Akari Care Limited. The main limitation of this report is that the published inspection text is brief and contains very little specific observed detail about daily life at Wordsworth House. Scores across the board reflect a genuine Good rating, but much of what matters most to families, including how staff interact with your parent on a quiet Tuesday afternoon, what the food is like, how the home communicates with you when something changes, and who is on duty at 2am, is simply not covered in the available findings. On a visit, ask to see last week's actual staffing rota (not the template), ask how many permanent staff versus agency staff worked on the dementia unit in the past month, and spend time in a communal area to observe how staff speak to and move alongside the people who live there.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Wordsworth House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Wordsworth House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Mixed reports suggest careful consideration needed for Newcastle care
Wordsworth House – Your Trusted nursing home
Wordsworth House in Newcastle upon Tyne provides care for adults of all ages, including those with dementia and learning disabilities. Recent feedback presents a complex picture that families should explore thoroughly. While some residents have experienced compassionate individual care, other accounts raise concerns that warrant careful investigation.
Who they care for
The home supports adults both under and over 65, with particular experience in dementia and learning disability care. They also provide end-of-life support.
The home accepts residents with dementia as part of their care provision. Families considering dementia care should ask detailed questions about the home's current approach and safeguarding procedures.
“Given the mixed nature of recent feedback, visiting and asking specific questions about care practices would be particularly important here.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
